FREQUENTLY ASKED QUESTIONS
1. DO YOU HAVE A PRINT CATALOG?
At this time, we do not offer a print
Our collection changes quite frequently. Our photos are compressed
and download quickly.ickly.
2. WHEN WILL I GET MY ORDER?
We stock 85% of our line at all times.
Regular shipping time is 7 business days to you if you are in
the U.S.A. 10 days internationally.
We would be glad to express ship your
order for an approporiate fee.
Please call or email us; or indicate on the online order form
if you wish express shippping for
3. HOW MUCH IS SHIPPING
The following chart outlines shipping
& handling charges for the United States
(Rose's Turn's shipping origin), Canada and International Countries.
We base these fees on destination, amount
of order and inusurance.
|$ 50.01 - $
|$ 100.01 -
|$ 200.01 -
|$ 300.00 and
4. WILL YOU SHIP TO AN
THAN MY BILLING ADDRESS?
Internet shopping fraud is rampant and often phony "ship
to addresses" are used.
We are committed to stamping out internet fraud. We belong to
several fraud organizations worldwide.
We contact these organizations and have suspicious orders investigated
and in some cases, the people punished.
We apologize if we can not honor your shipping reguests.
5. WHAT IF I WANT TO RETURN
Rose's Turn offers a money back refund less 15% for Restocking
on all generic items like hormones. We do not offer refunds on customer items such breast forms, vee strings, Femskin items such as suits, girdles and
NO RETURNS WILL BE ACCEPTED WITHOUT
AUTHORIZATION NUMBER FOR OUR CORPORATE OFFICE.
Your refund will be processed when your
returned items are received.
5. WHAT IF I ORDER THE
WRONG SIZE AND WANT AN EXCHANGE?
Rose's Turn offers an exchange plan
with a 20% restocking charge as well as the additonal
Please be careful when ordering.
Note: Gowns, vee strings, breast forms opened hosiery
& intimiates are final sale.
U.S. Toll Free Order Number
International Calls: 001-1-2122536299
Online SSL shopping cart,
credit cards, phone, mail & fax ordering options available.