ROSE'S TURN TRANSGENDER BOUTIQUE     BE THE WOMAN OF YOUR DREAMS!     Female Image Accessories: Breast Forms Butt & Hip Enhancers Hair Removal Gowns & Dresses Make-Up V-Strings: * Original V-String * Pocket V-String * Sheath V-String Gel Bras Wigs Rhinestone Jewelry Corsets Baby Dolls/Teddies Hosiery Fingernails Eyelashes Shoes Pearls Gloves   our privacy statement   site map   contact us   resource links   shipping & security                        ©2002 Rose's Turn       FREQUENTLY ASKED QUESTIONS 1. DO YOU HAVE A PRINT CATALOG? At this time, we do not offer a print catalog. Our collection changes quite frequently. Our photos are compressed and download quickly.ickly. 2. WHEN WILL I GET MY ORDER? We stock 85% of our line at all times. Regular shipping time is 7 business days to you if you are in the U.S.A. 10 days internationally. We would be glad to express ship your order for an approporiate fee. Please call or email us; or indicate on the online order form if you wish express shippping for your order. 3. HOW MUCH IS SHIPPING & HANDLING? The following chart outlines shipping & handling charges for the United States (Rose's Turn's shipping origin), Canada and International Countries. We base these fees on destination, amount of order and inusurance. SHIPPING& HANDLING USA CANADA FOREIGN- estimate 0- $50.00 $ 6.00 $ 8.40 $ 12.00 $ 50.01 - $ 100.00 $ 8.00 $ 11.20 $ 16.00 $ 100.01 - $ 200.00 $ 10.00 $ 14.00 $ 20.00 $ 200.01 - $ 300.00 $ 12.00 $ 16.80 $ 24.00 $ 300.00 and Up $ 14.00 $ 19.60 $ 28.00 4. WILL YOU SHIP TO AN ADDRESS OTHER THAN MY BILLING ADDRESS? Sorry, No! Internet shopping fraud is rampant and often phony "ship to addresses" are used. We are committed to stamping out internet fraud. We belong to several fraud organizations worldwide. We contact these organizations and have suspicious orders investigated and in some cases, the people punished. We apologize if we can not honor your shipping reguests. 5. WHAT IF I WANT TO RETURN MY ORDER? Rose's Turn offers a money back refund less 15% for Restocking if we are notified (by phone or email) within 4 business days from receipt of merchandise. You must send the merchandise back to us in the original packaging and in new condition. We do not refund shipping costs in the case non-damaged goods. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER FOR OUR CORPORATE OFFICE. Your refund will be processed when your returned items are received. 5. WHAT IF I ORDER THE WRONG SIZE AND WANT AN EXCHANGE? Rose's Turn offers an exchange plan with a 20% restocking charge as well as the additonal freight. Please be careful when ordering. Note: Gowns, vstrings. opened hosiery & intimiates are final sale. U.S. Toll Free Order Number Only: 1-800-299-2185 International Calls: 001-1-2122536299   Online SSL shopping cart, credit cards, phone, mail & fax ordering options available.